GENIQ — Terms of Use & Privacy Notice

Welcome to GENIQ. These terms describe how our website may be used, how orders are processed, and how we protect personal information.
By accessing or using this Site, creating an account, or purchasing any research materials, you agree to all terms outlined below.
If you do not accept these terms, discontinue use immediately.

1. Use of the Website

  • The Site is provided for lawful, research-related, and informational purposes.

  • You may browse, view, and interact with content for personal use only.

  • You may not copy, redistribute, alter, reverse-engineer, or commercially exploit any portion of the Site without written permission from GENIQ.

  • We reserve the right to update content, correct errors, restrict access, or modify the Site at any time.

2. Age & Eligibility Requirements

  • Access to research material listings and checkout is restricted to individuals 21 years of age or older.

  • By using the Site, you affirm that you meet this requirement and have the legal authority to purchase laboratory research compounds in your jurisdiction.

3. Research-Only Materials & Use Limitations

All GENIQ products are intended exclusively for in-vitro laboratory research.
They are not designed or approved for:

  • Human consumption

  • Medical treatment, diagnosis, or prevention

  • Veterinary use

  • Recreational use

  • Cosmetic or food applications

GENIQ does not provide dosing instructions or application advice beyond research parameters.

User Responsibilities

You agree to handle materials according to:

  • Laboratory safety standards

  • Hazard communication rules

  • Proper storage and disposal practices

  • Local, state, federal, and international regulations

You confirm that you possess the qualifications or institutional affiliation needed to use research materials responsibly.

4. Orders, Approval & Cancellations

  • Orders may be placed at any time through our secure checkout.

  • Submitting an order does not obligate GENIQ to accept it.

  • We may limit quantities, request verification, or decline orders at our discretion.

Cancellations

  • Orders can be canceled only before they are processed for shipment.

  • Once items enter fulfillment, they cannot be canceled, recalled, or refunded.

Customers are responsible for ensuring all billing, contact, and shipping information is accurate.

5. Payment Methods & ACH/e-Check Authorization

  • ACH/e-Check payments authorize GENIQ to process a one-time electronic debit for the total order amount.

  • Payments authorized late in the evening may be processed the next business day.

  • Once submitted, payments cannot be edited, reversed, or corrected.

Pricing

  • All prices are in U.S. Dollars (USD) and may change without notice.

  • Taxes, duties, and import fees are the responsibility of the customer.

6. Shipping, Title & Risk of Loss

  • Shipping options appear at checkout.

  • Orders approved before midday typically ship the same business day.

  • Once the package is transferred to the carrier, risk of loss transfers to the customer.

GENIQ is not responsible for:

  • Carrier delays

  • Customs actions or seizures

  • International duties or taxes

  • Lost or delayed packages

International customers must ensure import compliance in their jurisdiction.

7. Intellectual Property Rights

All Site content—including text, graphics, product descriptions, code, images, icons, and logos—is owned or licensed by GENIQ.

  • Material may not be copied, republished, modified, or distributed without written approval.

  • Personal, non-commercial viewing is permitted.

8. User Submissions & Conduct

Any feedback, ideas, reviews, or submissions made through the Site become the property of GENIQ and may be used without compensation.

You agree not to upload or transmit content that is:

  • Unlawful

  • Harmful or abusive

  • Defamatory or misleading

  • Invasive of privacy

  • Disruptive to Site functionality

Attempts to hack, disrupt, or interfere with the Site are strictly prohibited.

9. Third-Party Links & External Services

The Site may include links to third-party tools or websites.
GENIQ does not endorse, control, or assume responsibility for:

  • Third-party content

  • Their policies or practices

  • Data security on external systems

Use of external software is subject to the provider’s terms.

10. Site Availability

Although we aim for uninterrupted service, the Site may experience:

  • Maintenance

  • Temporary outages

  • Restricted access

GENIQ is not liable for losses or damages resulting from downtime.

11. Privacy Policy

By using the Site, you consent to GENIQ’s data collection and privacy practices.

11.1 Information We Collect

We may collect personal and non-personal data such as:

  • Name, email, billing & shipping information

  • Payment method details (securely processed)

  • Order history

  • Device, browser, and IP information

  • Usage logs and analytics

11.2 Cookies & Tracking

Used to:

  • Maintain cart functionality

  • Remember preferences

  • Improve performance

  • Support abandoned-cart reminders

Disabling cookies may affect Site functionality.

11.3 Email Communications

Used for:

  • Order confirmations

  • Shipping updates

  • Support responses

  • Optional marketing updates

You may unsubscribe from marketing emails at any time.

11.4 SMS Privacy (If Enabled)

  • SMS consent is stored securely.

  • Used for transactional or promotional messages.

  • Reply STOP to unsubscribe.

11.5 How We Use Information

To:

  • Process and fulfill orders

  • Prevent fraud

  • Improve Site performance

  • Meet legal requirements

  • Provide support

  • Communicate product or research updates

11.6 Sharing of Information

We do not sell your personal data.
Information may only be shared with:

  • Trusted service providers (payments, shipping, email delivery)

  • Legal authorities when required

11.7 Data Security

Protected by:

  • 256-bit SSL encryption

  • Secure servers

  • PCI-compliant payment gateways

GENIQ does not store full payment details.

11.8 Data Retention

We retain data only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Account support

You may request deletion: contact@geniq.net

11.9 Your Rights

You may request to:

  • Access your data

  • Correct inaccuracies

  • Delete or restrict information

  • Opt out of marketing

Submit requests to contact@geniq.net.

11.10 Children’s Privacy

The Site is not intended for individuals under 21.
If data from a minor is discovered, it will be permanently deleted.

11.11 Updates to Privacy Practices

Changes will be posted on this page.
Continued Site use constitutes acceptance of updated policies.

12. Warranty Disclaimer

GENIQ provides all Site content, products, and services “as is” without warranties of any kind.

We do not guarantee:

  • Fitness for a particular purpose

  • Accuracy of information

  • Continuous availability

  • Research results or performance

You assume all risks associated with research material use.

13. Limitation of Liability

To the fullest extent permitted by law, GENIQ is not liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Misuse of products

  • Carrier delays

  • Third-party actions

Total liability will not exceed the amount paid for the relevant order.

14. Indemnification

You agree to indemnify GENIQ against all claims, losses, liabilities, damages, and expenses arising from:

  • Misuse of products

  • Violations of these Terms

  • Improper handling or disposal

  • Legal or regulatory breaches

15. Compliance & Verification

GENIQ may require identity verification or documentation to:

  • Comply with regulations

  • Prevent unauthorized purchases

  • Validate institutional or research-use eligibility

We may decline sales at our discretion.

16. Force Majeure

GENIQ is not responsible for delays or failures caused by events beyond our control, including:

  • Natural disasters

  • Supply interruptions

  • System outages

  • Carrier disruptions

17. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida.
All disputes must be resolved exclusively in Florida state or federal courts.

18. Acceptance of Terms

By using the Site, placing an order, or clicking any acceptance button, you acknowledge that you have read, understood, and agreed to these Terms.

19. Contact Information

For questions regarding these Terms or our Privacy practices:

📧 contact@geniq.net